Q: For a beginner setting with one valve installed, which is the preferred valve installation direction – restrict air in or restrict air out?
A: For beginners, we recommend restricting “air in”.
Q: Does this require you to buy filters?
A: No, the valves are included. Keep in mind this mask does not offer any air filtering – it does not clean air.
Q: Is it really one size fits all?
A: Yes, our workout mask uses an adjustable strap which can fit most of the people. However, if you have fitment issues, you can check custom sleeves here: https://www.amazon.com/dp/B07884C5BX.
Q: What is the highest altitude the mask can be adjusted to?
A: It can be adjusted up to 18,000 ft altitude using two valves and both levers on level 4.
Q: How do you clean the product? Is there a video that shows how to take it apart to clean?
A: Yes, please check the video here: https://www.youtube.com/watch?v=NiQheuZAeJY.
Q: Does this mask come with an ebook guide on how to use it?
A: This mask comes with a downloadable e-guide. You can also download this guide here: Link.
Q: Are the masks latex-free?
A: Yes, our mask is latex-free.
Q: Is there a way to make the air stop pushing up out of the nose guard?
A: It should make a decent seal and should not vent near your nose. Please reposition the mask by adjusting the position of the headband. Slightly move the mask down and the headband higher. Please contact support if you still have problems.
Q: Can I sleep with the mask on?
A: No, we do not recommend you to sleep with Workout Mask on.
Q: Do you sell spare valves?
A: Yes, you can check it here: https://www.amazon.com/dp/B0768FDVXB.
Q: Do you sell spare sleeves?
A: Yes, you can check it here: https://www.amazon.com/dp/B07884C5BX.
Q: Do you sell spare valve caps?
A: Yes, you can check it here: https://www.amazon.com/dp/B07FZXB8FB.
Q: Do you sell spare carrying case?
A: Yes, you can check it here: https://www.amazon.com/dp/B07885GTH4.